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Bradford College
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USING THE LIBRARY
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Customer Service: Get in Touch

Comment / Complement /Complain
We value your feedback and will aim to respond to you within 5 working days of any communication. 
Contact us Directly
 
Feedback to us directly at the Library Information desk, by phone on 01274088257, or by email to askalibrarian@bradfordcollege.ac.uk.
You can also use our online Chat feature (find the orange chat box at the bottom of this page). 
You can also find us on Teams.
Feedback Form
You can send us any comments or suggestions you have using our online feedback form.
Or you can fill in a paper form at the Library Information Desk. 
Surveys
We welcome feedback through various satisfaction surveys that you may be asked to fill in.  We take the results very seriously and find the comments particularly useful.  These include:
The NSS survey:
This is for Higher Education students.  Question 19 refers to the library and reads: "The library resources (e.g. books, online services and learning spaces) have supported my learning well."  Participants have to give the library a mark out of 5, with, 5 being the highest mark.
Student Experience Survey:
This is an internal survey run by the college that asks questions after your induction (usually in October), and after your course (usually around April).  This is for students to feed back on all aspects of their course including Library resources. 
Library survey:
The library runs surveys most years, both using printed  and online forms.